Return & Refund Policy

At 【请替换：店铺名称】, we strive to provide a satisfying shopping experience. If you are not completely happy with your purchase, you may request a return following the terms outlined below.

Return Window

Return requests must be submitted within 30 calendar days from the delivery date of your order.

Return Conditions

To be eligible for a return, items must meet all of the following criteria:

Be unused and in their original condition.
Include all original packaging, manuals, and accessories.
Show no signs of misuse, damage, or alteration.
Be returned in a condition suitable for resale.

Failure to comply with these conditions may result in the return request being denied.

Non-Returnable Items

The following products are generally not eligible for return:

Customized or personalized products.
Gift cards and downloadable products.
Clearance or final sale items.
Products that have been used or damaged after delivery.

Refund Procedure

Once we receive and inspect the returned item, we will review your request. If approved, a refund will be issued to your original payment method. Please allow 5-7 business days for the refund to be processed, depending on your payment provider.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or contains an incorrect item, please keep all original packaging until the issue has been evaluated.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective item, damage, or an error on our part.

Order Processing & Shipping Times

Orders are typically processed within 1-2 business days. Shipping time ranges from 5-10 business days. Shipping fees are calculated and displayed at checkout.